FAQ's
Before You Sparkle – Let’s Answer Your Questions
We want your ZareeZewar shopping experience to be as smooth and dazzling as our jewelry! From shipping times to payment options, you’ll find all your answers right here.
Need to ask something that’s not covered? Our friendly team is just a message away.
Ordering & Payment
What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Interac.
Is it safe to order from your website?
Yes! Our website is SSL secured and PCI-compliant to ensure your personal and payment information stays private.
Shipping & Returns
Do you ship all across Canada?
We ship Globally! Shipping options and rates are displayed at checkout. Each order is provided with a tracking number upon shipment. Enjoy free standard shipping on all orders over $75.
How long does delivery take?
Delivery times vary based on the shipping option you select at checkout. For detailed information on processing and estimated delivery times, please refer to our Shipping Policy."
Can I track my shipment?
Absolutely. A tracking link will be sent to your email or SMS once your order is shipped.
What is your return policy?
"For hygiene and safety reasons, we are unable to accept returns or offer refunds. Please make sure your selection is final before completing your purchase."
Jewelry Information
Is your jewelry real gold?
We offer gold-plated, imitation, and sterling silver jewelry. Each product clearly lists the material used.
Will the jewelry tarnish or change color?
Our pieces are crafted for durability. Gold-plated items may fade over time, but proper care will keep them looking beautiful longer.
How should I care for my jewellery?
Although our jewelry is designed to be durable and water-resistant, we recommend the following care tips to maintain its shine and longevity:
- Store your pieces in a cool, dry place.
- Avoid direct contact with perfumes, lotions, and harsh chemicals.
- Remove jewelry before showering, swimming, or engaging in intense physical activities to minimize wear and tear.
Support & Assistance
How can I reach your customer service?
You can email us at zareezewar@gmail.com, or DM us on Instagram. We typically respond within 24 hours (Mon–Sat).
Do you offer support in Hindi or Punjabi?
Yes! We offer friendly customer service in English, Hindi, and Punjabi for your convenience.